Frequently Asked Questions
Everything you need to know about your stationery journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, usually ranging from 10-21 business days.
What is your return policy for opened stationery items?
We accept returns on unused and unopened items within 30 days of purchase. For hygiene and quality reasons, we cannot accept returns on pens that have been inked or notebooks with writing in them.
Do you offer international shipping?
Yes, we ship our premium stationery worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Is your paper fountain pen friendly?
Most of our notebooks and loose-leaf papers are specifically curated for fountain pen enthusiasts, featuring high GSM and specialized coatings to prevent feathering and bleed-through.
Can I track my order once it has been shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.